Frequently Asked Questions
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What is TogsBoost?
TogsBoost is a performance optimizer for Windows PCs, built specifically for players who want more FPS and smoother gameplay. With a single click, it applies advanced optimizations to the operating system, improving your computer's overall performance and giving you a better gaming experience.
How does it work?
TogsBoost applies safe, smart tweaks to Windows, optimizing the things that directly affect game performance, such as background processes, power settings and memory usage. All of it without risky commands (CMD, scripts), keeping your system stable and protected.
Does it work on any version of Windows?
TogsBoost is compatible with Windows 10 and Windows 11 (64-bit). On older versions of Windows, it may run with limitations, or may not be recommended.
Can it damage my computer?
No. TogsBoost was built with safety and stability as the top priority. It doesn't touch game files and doesn't make critical changes that could compromise how your PC works. Every optimization is reversible and has been tested in a wide range of scenarios.
Is TogsBoost safe to use?
Yes! TogsBoost doesn't interfere with anti-cheat systems, doesn't modify game files, doesn't run sensitive commands and doesn't collect personal data. It's 100% safe for gamers and can be used with no risk of getting banned in online games.
How long does it last?
A TogsBoost license is either single-use or lifetime (depending on the plan) and is tied to a single computer.
If I format my computer, do I lose Togs Boost?
After formatting, you'll need to purchase the optimization again. As mentioned above, the optimization is single-use. If you bought the app's lifetime plan, reach out on our official Discord to reactivate your activation key.
How often should I run TogsBoost?
We recommend running TogsBoost once a month, since the app is constantly being updated to keep the optimizations active and your performance at its peak.
Is TogsBoost a monthly subscription?
No. TogsBoost doesn't offer monthly, six-month or yearly plans. It's a one-time purchase of the app, either single-use or lifetime (depending on the plan).
Is the purchase secure?
Yes. Our checkout is 100% secure and doesn't store any information on our site. You'll pay through Mercado Pago, a well-established company with security backed by Brazil's Central Bank.
Can I request a refund?
Yes. In the first 7 days after your purchase, the cooling-off period set by the Código de Defesa do Consumidor (Brazil's Consumer Protection Code) applies: just contact our support on Discord and we'll refund what you paid, no hassle. After that period, refunds are partial and reviewed case by case by our support team.
Does the app need to stay open in the background?
No. You can apply the optimizations and close TogsBoost as usual — the improvements stay active on your system even with the app closed.
Can I use it on multiple computers?
No. Both the Single-Use license and the Lifetime license are valid for one computer at a time. If you need to switch PCs, contact our support on Discord.
My app won't open. What should I do?
If you've made any previous optimization to Windows (with another program, a manual tweak, etc.), it may conflict with TogsBoost — in that case, we recommend reverting those changes before opening the app.
Also, TogsBoost needs DirectX and the .NET Framework installed to run. Download them straight from Microsoft's official site:
How do I buy the course?
Pick the course on the courses page or go straight to Plans. You can get the full course, build a combo with the app — which costs less than buying them separately — or, for Segredo dos Mapas, pick only the individual maps you play.
Payment is processed by Mercado Pago, via Pix or credit card. With Pix, approval is almost instant; with a card, it depends on the card issuer's confirmation.
Payment is processed by Mercado Pago, via Pix or credit card. With Pix, approval is almost instant; with a card, it depends on the card issuer's confirmation.
After buying, how do I get access?
As soon as your payment is approved, your account is created automatically on the course platform and you get an email to set your password. After that, just sign in through the Student Area button at the top of this site.
The email goes to the same address you entered at checkout — check your spam folder if it doesn't show up within a few minutes.
The email goes to the same address you entered at checkout — check your spam folder if it doesn't show up within a few minutes.
Is my purchase guaranteed?
Yes. You have 7 calendar days from the purchase to change your mind and get your money back, under the right of withdrawal set out in the Código de Defesa do Consumidor (Brazil's Consumer Protection Code, art. 49).
To request it, contact support on Discord with the email and transaction number you used for the purchase.
To request it, contact support on Discord with the email and transaction number you used for the purchase.
I can't access the course. What should I do?
First, check three things:
1. Are you signing in with the same email you used for the purchase?
2. Did the password setup email land in your spam folder or under "Promotions"?
3. Have you tried the "esqueci minha senha" (forgot my password) option on the platform's login screen?
If none of that works, reach out to support on Discord with your email and transaction number handy — access is granted manually on the spot.
1. Are you signing in with the same email you used for the purchase?
2. Did the password setup email land in your spam folder or under "Promotions"?
3. Have you tried the "esqueci minha senha" (forgot my password) option on the platform's login screen?
If none of that works, reach out to support on Discord with your email and transaction number handy — access is granted manually on the spot.
I bought a while ago and my course is on Google Drive. How do I move to the Platform?
Create your account on the course platform using the same email you used for the purchase. Your access will be recognized and the lessons will show up unlocked, no need to buy again.
If you signed up with a different email than the one from the purchase, your access won't be found — in that case, contact support on Discord so we can link the two emails.
If you signed up with a different email than the one from the purchase, your access won't be found — in that case, contact support on Discord so we can link the two emails.